Terms and Conditions | The Parlour Pantry Card Lounge

1. Introduction

Welcome to The Parlour Pantry's Terms and Conditions

The Parlour Pantry is a restaurant and card lounge where guests gather around real tables for relaxed, in-person offline poker and social card play. These Terms and Conditions explain the guidelines, responsibilities and community expectations that apply when you dine with us, join our card room or participate in any hosted poker session.

By entering The Parlour Pantry, making a reservation, taking a seat at a poker table, or attending any in-person card evening, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions, together with any house rules communicated by our hosts on the night.

Our card lounge is designed as a respectful, convivial space: chips are used purely as table markers, the focus is on conversation and shared ritual, and all play takes place inside the restaurant under the guidance of our hosts.

If you do not agree with any part of these terms, you should not participate in our offline poker activities and may instead simply enjoy our dining areas. We may update these Terms and Conditions from time to time to reflect changes in our operations or community standards. The current version will always be available on this page.

These Terms and Conditions operate alongside our Privacy Policy and Cookie Policy, which provide further details on how we handle your information while you interact with our restaurant and website.

2. Definitions & Scope

How We Describe Our Card Lounge and Offline Poker

To keep our expectations clear, this section explains how we use particular terms across The Parlour Pantry card room and restaurant.

Key Definitions

"The Parlour Pantry" refers to the restaurant and card lounge operated at our physical premises in Australia, including our dining rooms, poker room, lounge areas and any function spaces on-site.
"Offline poker" means seated, face-to-face poker played by guests physically present at our tables, using cards and non-financial chips as markers only. It does not involve remote, digital or electronic play of any kind.
"Card lounge" or "card room" refers to the dedicated areas within The Parlour Pantry where guests participate in in-person card evenings, including hosted poker sessions and casual tables curated by our team.
"Hosted poker session" means a structured offline poker gathering overseen by one of our appointed hosts, with a defined start time, seating arrangement, table guidelines and session format.

Scope of These Terms

These Terms and Conditions apply to all guests and participants inside The Parlour Pantry premises, including diners, observers, and those seated at any poker table or card lounge setting.
All activities covered by these terms occur exclusively on-site at The Parlour Pantry. Our offline poker offerings are purely in-venue experiences and are not extended, mirrored or replicated beyond our restaurant.
These terms cover both general restaurant usage (reservations, seating, conduct) and the particular etiquette, expectations and responsibilities associated with our in-person poker evenings and card lounge experiences.
Where there is any inconsistency between on-the-night instructions given by our hosts and these written terms, the host's direction will apply in the moment to maintain safety, comfort and fair participation for everyone at the table.

Nothing in these definitions alters your rights under applicable Australian consumer laws, which apply in addition to these Terms and Conditions.

3. Participation

Participating in Card Lounge Activities

Our card lounge is a shared social space. To keep the atmosphere warm and welcoming, we ask every guest to uphold respectful etiquette whenever they join an in-person card evening or offline poker table.

Respectful Behaviour

When you take part in any card lounge activity, you agree to conduct yourself in a courteous, considerate and inclusive manner. This includes:

Treating fellow guests, hosts and staff with respect, regardless of their experience at the poker table.
Using language and gestures that maintain a comfortable environment for everyone in the room.
Refraining from aggressive, intimidating or harassing behaviour, whether directed at individuals or groups.
Following seating instructions, pacing and rotation guidance provided by the host to ensure fair participation.

We reserve the right to request that any guest who disrupts the atmosphere or disregards our etiquette leave the card lounge area or, where necessary, the restaurant.

Privacy, Observation and Non-Financial Chips

We recognise that taking a seat at a poker table can feel personal. To honour that:

Please avoid sharing other guests' names, images or recognisable details outside the venue without their clear consent.
If you wish to take photos or short videos in the card room, check with your table and host first. Recording is not permitted if any participant reasonably objects.
All chips used at The Parlour Pantry are non-financial markers. They are designed solely to help track hands, positions or informal scoring during the session.
No guest may treat chips as representing monetary value, or use them to settle accounts or obligations of any kind.

Your participation in our card lounge does not create a financial relationship between you and other guests in connection with card play. Any food and beverage charges remain separate and are settled via our standard restaurant billing channels.

4. Sessions & Reservations

Poker Session Structure and Reservations

To keep our offline poker gatherings smooth and enjoyable, we rely on clear session structures and advance reservations for the card lounge.

Session Scheduling

Hosted poker sessions are scheduled by The Parlour Pantry at set dates and times, which may be advertised on-site, through our communications or during previous evenings. Each session will have:

A start time, approximate duration and recommended arrival window.
A designated host responsible for welcoming guests, explaining the structure and guiding play.
A preferred table size or range, depending on the format of the evening.

We may adjust the structure, pacing or table assignments on the night to match the number of guests and maintain a comfortable environment. Hosts may pause or end a session at their discretion where necessary for safety, timing or venue operations.

Reservations and Private Group Bookings

To reserve a place at a poker table or inquire about a private in-person card evening for your group, you can contact us via the Contact Us page or through the reservation details provided in our restaurant communications.

We encourage guests to book ahead, as the card lounge has limited seating and hosted sessions often fill quickly.
Private group bookings may require additional advance notice, particularly for larger tables or exclusive use of certain rooms.
We may apply capacity limits to ensure that each poker table remains comfortable, with enough space for cards, chips and conversation.
Where possible, we will confirm your reservation details, including arrival time, session duration and any special requests, before the evening.

Your reservation for the card lounge may be linked to a dining booking, as our offline poker evenings take place within the broader setting of The Parlour Pantry restaurant.

5. Responsible Conduct & House Rules

House Rules for the Card Lounge and Poker Room

Our card lounge is built on mutual respect, steady pacing and the shared understanding that everyone is here for a friendly, offline poker experience. The following rules help us uphold that standard.

Age Requirements and Identification

The Parlour Pantry's poker room and hosted card evenings are reserved for adults aged 18 years and over.

By joining a poker table or hosted poker session, you confirm that you are at least 18 years of age.
We may request valid identification to verify your age before seating you at a card lounge table.
If you are unable to provide acceptable identification when requested, we may decline your participation in the card lounge, even if you have a prior reservation.

We may, at our discretion, welcome younger guests into general dining areas under appropriate supervision, but not into the card room when an offline poker evening is in session.

Conduct, Etiquette and Disruptions

To protect the experience of all guests, you agree to:

Follow any reasonable instruction given by our hosts or staff regarding seating, pacing, breaks and table etiquette.
Handle cards, chips and table accessories with care and in accordance with the host's guidance.
Refrain from behaviour that may endanger or significantly disturb others, including excessive intoxication, loud disruption, or interference with the integrity of the session.
Respect that all play is recreational and social in nature; no guest may pressure others to participate more than they wish or stay at the table longer than they are comfortable.

We may pause or end a guest's participation in the card lounge, or require them to leave the premises, where their conduct is considered unsafe, disruptive or inconsistent with these Terms and Conditions or with our staff's judgement of a safe and welcoming environment.

6. Privacy & Data

Privacy and Data Use

We handle your personal information thoughtfully and use it mainly to coordinate reservations, keep our card lounge running smoothly, and communicate with you about your visits.

Information We Collect

When you interact with The Parlour Pantry or join a hosted poker session, we may collect information such as:

Your name and preferred contact details when you make a reservation or submit an enquiry via our Contact Us page.
Details about your booking, including preferred date, time, group size and whether you intend to use the card lounge or simply dine.
Any notes you choose to share with us about accessibility needs, seating preferences or other information that helps us host you comfortably.

For further detail, including your rights in relation to your personal information, please refer to our Privacy Policy.

How We Use Your Information

We use the information we collect for purposes directly connected to The Parlour Pantry restaurant and card lounge, including:

Managing and confirming reservations for dining and offline poker evenings.
Coordinating seating, capacity and safety in the card room and across our tables.
Responding to your questions, feedback or concerns about sessions, house rules or future bookings.

We do not sell your personal information or share it with unrelated third parties for their own marketing. Any sharing of data is limited to what is reasonably necessary to operate our restaurant, meet legal obligations or protect the safety of guests and staff.

For information about cookies and similar technologies used on our website, please see our Cookie Policy.

7. Liability & Disclaimer

Liability and the Recreational Nature of Our Card Lounge

The Parlour Pantry’s offline poker evenings are designed as leisurely, sociable experiences within a restaurant setting. While we take care to host safely and responsibly, certain limitations on our liability apply.

Recreational, Social and Informal Character

All offline poker sessions, card room activities and hosted card evenings at The Parlour Pantry are recreational and social in nature. Participation is entirely optional and is intended as a light-hearted extension of your dining experience.

No formal coaching, competitive ranking or professional tournament structure is implied by our sessions, unless clearly described as a special event.
Any outcomes at the table are treated as part of the evening’s informal storytelling, not as a professional or commercial undertaking.
You are responsible for deciding whether our card lounge is suitable for your comfort level, preferences and personal circumstances.

Limitations of Liability

To the fullest extent permitted by applicable law, The Parlour Pantry is not responsible for:

Personal items that are lost, damaged or left unattended while you are in the restaurant or card room.
Disagreements or disputes between guests, provided that we have taken reasonable steps to enforce our house rules and maintain a safe environment.
Any decisions you make based on informal conversation, advice or suggestions from other guests during a hosted poker session or card lounge gathering.

Nothing in these Terms and Conditions excludes, restricts or modifies any guarantee, warranty, term or condition implied or imposed by Australian law that cannot lawfully be excluded or limited. Where such laws apply, our liability will be limited to the minimum extent permitted by those laws.

8. Contact

Contact Information

We welcome questions and feedback about these Terms and Conditions, our offline poker evenings, or any aspect of The Parlour Pantry card lounge.

How to Reach Us

If you have a query about these terms, wish to clarify how a particular guideline applies to your visit, or need to raise a concern about a past in-person card evening, you can contact us using the following channels:

Submit a message through our website form on the Contact Us page, including details of your question or experience in the card lounge.
Reach out using the direct contact details provided in our restaurant communications or booking confirmations, where applicable.

When you contact us, please include enough information (such as the date of your visit and the approximate time of the poker session) so that we can respond accurately.

Ready to talk

Enquiries about Terms or Reservations

If you are planning a private in-person card evening, would like clarification on our house rules, or wish to confirm anything about our offline poker formats, our team is here to help.

Start by visiting our contact form, and we will respond as soon as we can during our standard restaurant hours.

Open Contact Form The Parlour Pantry — Card Lounge Support